DIARY OF INK
Terms & Conditions
"Reviewing our Terms & Conditions helps you make informed choices and ensures a smooth, transparent experience."
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DEPOSITS POLICY
"Due to high demand, a deposit is required to secure all appointments. Deposits are non-refundable but may be transferred to a rescheduled appointment if proper notice is given. The deposit will be applied towards your final total."
CANCELLATIONS POLICY
At Diary of Ink, mutual respect for time plays a key role in our success. We kindly ask that you provide at least 48 hours’ notice for any rescheduling or cancellations. Please note that cancellations will result in the forfeiture of your deposit.
NO CALL/NO SHOW
"Clients who fail to call or reschedule with at least 48 hours’ notice will forfeit their deposit. To reschedule after a no-call/no-show, a new deposit of 50% of the service cost will be required."
REFUND POLICY
While we do not offer refunds, your satisfaction is important to us. In the rare event of a mistake, your artist will correct it at no additional cost. We're committed to making it right-please reach out to the studio as soon as possible so we can find the best and quickest solution for you.
MINORS (UNDER 18 YEARS)
We only provide services to patrons 18+ regardless of parental consent.
LATE POLICY
If you're running late or unable to attend your appointment due to unexpected circumstances, we ask that you contact us as soon as possible so we can make the necessary arrangements.
PROCEDURE REFUSAL
For safety reasons, we reserve the right to refuse service to any client we determine to be unfit for the tattooing process. This includes, but is not limited to, individuals who are pregnant or under the influence of drugs or alcohol.
Clients who significantly change their tattoo concept after the initial deposit has been received may also be refused service. In such cases, the deposit will be retained by the artist.
NO KIDS POLICY
We have a strict no kid policy. We reserve the right to deny service if a client has a child with them.
PIERCING SERVICES
We currently do not offer piercing services.
MISSED APPOINTMENTS
"It is the clients responsibility to remember and honor their scheduled appointment time. We reserve the right to retain your deposit if you fail to show up or cancel without providing at least a 48 hours' notice.
TOUCHUP POLICY
Touch-ups are offered at the artist’s discretion. Technical or healing-related touch-ups are free within 6 months when done by the original artist—excluding non-guaranteed areas (fingers, hands, feet, head, face, or genitals).
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Touch-ups due to improper aftercare or changes to the original design will be charged as a new tattoo. Tattoos on non-guaranteed areas may require multiple paid touch-ups.